A + B = C ... Deriving Business Value Metrics is Not That Easy!

Michele Koch will be presenting Sallie Mae's successful approach to deriving business value metrics by quantifying the impacts to generating revenue and avoiding costs. My hope is that our lessons learned with help others in this area since I know how difficult determining metrics can be.

Some of the topics that will be covered include:

* Our methodology for determining business value categories
* Assigning business value status criteria ranges
* Deriving business value calculations
* Generating our DQ dashboard